Cleveland Clinic enters multiyear partnership with Palantir Technologies

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Cleveland Clinic has entered into a multiyear partnership with Palantir Technologies Inc. (NYSE: PLTR), a builder of operating systems that will deliver a “Virtual Command Center” for the Clinic.

The center, which aims to drive operational excellence and improve patient access, enables data-driven decision making and resource allocation on hospital frontlines, according to a news release.

The Clinic advised in the development of Palantir’s Virtual Command Center, which is in use today at the health system to help improve care delivery across all avenues of operations, including, according to the release: help improve streamlining staff allocation, wait times, hospital bed assignments and overall utilization of critical resources.

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“Implementing the Virtual Command Center as the foundation of our hospital operations is transformative to our organization and our ongoing mission to provide the highest quality of care to every patient,” said Rohit Chandra, the Clinic’s chief digital officer, in a statement. “We are proud to be working with Palantir to equip our caregivers with the tools to make the best decisions for patient care.”

The Virtual Command Center was built on the Palantir Foundry, leveraging its artificial intelligence and machine learning capabilities and infrastructure, according to the release. The Virtual Command Center helps forecast patient admissions, discharges and transfers; assess the availability of caregivers and hospital beds; and delivers recommendations in real time to help managers better utilize hospital resources, adjust staffing levels, reduce wait times and ultimately provide greater access for patients, according to the release.

“The right software is essential to modern health care, and we are thrilled to be working with Cleveland Clinic to bring the experience and expertise of Foundry to enable data-driven decision making and apply it to hospital operations,” said Shyam Sankar, Palantir chief operating officer, in a statement.

“Not only will the Virtual Command Center improve efficiency and financial outcomes for Cleveland Clinic’s facilities, but it will also allow for more patients to be seen and treated every day, and that’s exactly the kind of mission-critical outcome Palantir was built on,” Sankar said.

This story first appeared in Crain’s Cleveland Business.

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